Integrated Payables


FIS Commitment to Privacy

FIS is committed to maintaining your confidence and trust, and accordingly maintains the following Privacy Policy to protect the personal information you provide online. This policy describes the ways we collect, store, use and protect your personal information. By registering for or using the Service, you agree on behalf of your company to this policy. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. Questions regarding this policy should be directed to

Collection and Use of Information

We only use the information which is provided through our site to help us:

  • facilitate payments from your Payers
  • improve our services to you
  • provide you with the products and services you have requested
  • process transactions and send notices about your transactions
  • provide customer support
  • compare information for accuracy and verify it with third parties
  • inform you about additional products or services that may be of interest to you
  • refine our marketing efforts and for other internal purposes

FIS occasionally hires other companies to provide limited services on our behalf, including packaging, mailing and printing, answering customer questions about products or services, sending mail and processing event registration. FIS will only provide these companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Other than what is described, FIS does not sell, trade or rent your personal information to others outside of FIS companies and their advertising and promotional agencies and consultants. If you do not wish to receive this information, please contact us at 877-330-4950.

Information that we collect

When you register for the FIS™ Integrated Payables service, we collect the following types of information from you:

  • Contact information - your name, address, phone, email, and other similar information.
  • Financial information - bank account numbers and routing information so that you may make or receive payments through FIS™ Integrated Payables.

Before permitting you to use our Service, we may require you to provide additional information we can use to verify your identity or banking information. We may also obtain information about you from third parties such as credit bureaus and identity verification services. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.


We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our web site. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.

In addition, in the course of using our site we automatically track certain information about you. This information includes the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, your IP address, your operating system, your browser version and the name of the page that was viewed. This information is not linked to any specific user, and is used in the aggregate to maintain and improve the FIS web site. Many sites automatically collect this information.

"Opt Out" Policy

Occasionally FIS sends notifications of product updates, etc. The choice of whether or not to receive these notifications can be changed at any time by visiting the "Preferences" section of the FIS™ Integrated Payables web site. At any time, while accessing our site, any user, while online, may decline participation in any activity that asks for information (i.e. survey email, or ecommerce Your choice not to participate will in no way affect your ability to use any other feature on our site.

Updating Your Information

All of your account-related information can be corrected or updated at any time by visiting the "Preferences" section of the FIS™ Integrated Payables site. After you log into the FIS™ Integrated Payables site, the "Preferences" section is always one click away from any page.


FIS has implemented a number of security features throughout the FIS™ Integrated Payables site to prevent the unauthorized release of or access to information. The FIS™ Integrated Payables web site uses secure socket layer (SSL) to encrypt the transfer of sensitive information, such as your account password and payment information, between your web browser and our servers. The same SSL protocol also acts to authenticate the site and prevent unauthorized "hackers" from masquerading as the FIS site. This is accomplished through a "digital certificate", which is an electronic "identity card" that cannot be forged. If another website attempts to falsely identify itself as, your web browser will display a warning indicating that there is a problem with the digital certificate for Do not log in to the FIS™ Integrated Payables site if you see any such warning.

FIS Data Center Security

FIS data centers are located in facilities protected via physical, electronic and procedural safeguards. These facilities are secured 24 hours a day and log the physical movement of all authorized visitors via electronic badge locks and motion sensors. The FIS™ Integrated Payables servers are located in a separately locked area within these secure facilities. The servers communicate with each other using a private network behind a firewall designed to prevent any unauthorized access to our machines. We authorize access to data only for those individuals who require it to fulfill their job responsibilities.

How You Can Help Keep Your Information Secure

The most important step you can take to keep your information secure is to keep your password secure. Do not give your password to other people, and avoid choosing "easily guessed" passwords (e.g. any single word in the dictionary, proper names of people and places easily associated with you, etc.). Change your password immediately if you suspect someone has been accessing your account without your permission (click on the "Preferences" section of the FIS™ Integrated Payables web site after logging in).

If for any reason you suspect a security violation has occurred, please immediately send an email to with a description of the situation.

External Web Sites

To the extent hyperlinks or banner advertisements incorporating hyperlinks are utilized to access third party sites, you should be aware that these third party web sites are not controlled by FIS and, therefore, are not subject to this Privacy Policy. You should check the privacy policies of these individual sites to see how your personal information will be utilized by the operators of those third party web sites.

Your Consent

By using our Web site, you consent to the collection and use of this information by FIS, and Payers, and their respective employees, agents and affiliates. FIS may modify this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page. Your continued use of this site following the posting of changes to these terms will mean you accept these changes. You may have the right to access the personal information which FIS has collected about you. You may also have the right to modify any errors contained in that information. Please contact us for more details.

How to Contact Us

Should you have other questions or concerns about this Privacy Policy, please call us on 877-330-4950.